Procurement Group Meeting on Suppliers’ Management
Representatives of Procurement Group held a meeting on Suppliers’ Management
Procurement professionals of AmCham member companies held their third meeting of 2015 discussing management of suppliers. Željko Dudić, Director of the Purchasing Department of Hemofarm and Dragan Mutavdžić, Head of the Central Procurement and Cost Management Department of Raiffeisen bank presented various models of managing the buyer-seller relationship spectrum, lifecycle and drivers, negotiation variables in the zone of potential agreement, the stakeholder-management matrix, featuring stakeholders’ power vs. stakeholders’ interest, risks and the costs of changing a supplier, supplier development and measuring relationship, etc.
The basic criteria of varied approaches of vendors’ segmentation (strategic, significant and regulated) were also discussed prior to a company starts with supplier management. Several definitions of suppliers were analyzed, including those related to vendor dependency, volume of spend, risk of service and number of invoices.
Finally, models of measuring and monitoring the satisfaction ratios of cooperation with suppliers were presented.